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Career Capital Report
DEX Professionals Blaze New Career in Enterprise Tech
We surveyed a new crop of IT workers that are creative, bold, and passionate about improving the modern Digital Employee Experience (DEX). Learn about their competitive salaries and attractive career prospects...
Section 1 of 3
Salary and Demand for DEX Professionals Are Sky High
Over a third of respondents (35%) agreed that the proportion of DEX roles increased in 2020, 7 percentage points higher compared to the previous five years.
DEX Work Pays Very Well
DEX professionals are in demand and earn competitive wages. The average salary across the US, UK, France and Germany is $116,501.
DEX Salaries in the US Soar Above the Industry Average
When we compare salaries just in the US, DEX workers in senior leadership positions average a whopping $148,045—nearly 83% higher than the average IT salary in that country ($80,864 according to payscale.com as of March, 2021).
The 4 Factors that Influence the Highest Earners
1,000 - 2,999 employees
$118,437
3,000 - 4,999 employees
$120,819
5,000+ employees
$108,780
Company Size
Those who work in mid-sized organizations (3,000-4,999 employees) tend to earn the highest.
Under $500 million
$104,761
$500 million - $1 billion
$116,895
$1 billion - $5 billion
$119,381
$5 billion - $10 billion
$125,855
$10 billion - $50 billion
$121,163
More than $50 billion
$107,917
Annual Revenue
Companies with $5b - $10b in annual revenue pay out the highest DEX salaries.
Business & Professional Services
$137,161
Healthcare
$103,182
Construction & Property
$117,396
Energy & Utilities
$108,864
Financial Services
$119,183
IT, Technology & Telecoms
$122,959
Manufacturing & Production
$111,552
Public Sector
$89,452
Retail, Distribution & Transport
$112,803
Other Sector
$120,646
Industry
What industry you work in also can determine the type of DEX salary you might receive. Workers in the business and professional services sector earn the highest ($137,161) while those in the public sector earn the least ($89,452).
18 - 34 years old
$108,110
35 - 44 years old
$125,916
45 - 54 years old
$113,159
55 and over
$103,769
Age
The highest average DEX earners are typically 35-44 years old ($125,946).
Section 2 of 3
DEX Professionals Are Driven and Ambitious
70% see themselves moving into a director, C-suite or CEO-level position within the next five years.
DEX Workers Are Aiming for Top IT Roles
DEX workers often progress with internal promotion (based on merit), but they are also ambitious and will apply internally for more senior positions.
"What Was Your Career Path From Your Previous Role to Your Current Role?"
41%
Promoted internally (based on merit)
25%
Applied internally for a more senior position
21%
Recruited externally
14%
From higher education
Climbing the Ladder
When DEX professionals change jobs, they receive a serious pay bump!
Current role
$141,282
Past role
$110,865
Prior role
$93,859
Senior Leadership Level
Senior DEX leaders averaged a 28% pay raise from their previous job role, and nearly a 50% raise from two jobs prior.
Current role
$94,208
Past role
$76,867
Prior role
$67,591
Mid-Management Level
Mid-management DEX leaders averaged a 22% pay raise from their previous role, and a 39% raise from two jobs prior.
Section 3 of 3
About the Survey
We interviewed 1,000 DEX-IT professionals from 4 countries, 3 distinct company sizes, 2 position levels, and several IT domains, industries, and company revenue levels.
The Top 5 Job Titles Recorded
We also found several emerging job titles tied to DEX: Chief Experience Officer, Chief Digital Officer, & Digital Experience Officer.
Director
01
IT Manager
02
IT Director
03
Manager
04
CTO
05
