What happens when Digital Employee Experience moves beyond IT support and becomes part of how an entire business operates? Tom welcomes Christopher Ord, Senior Staff IT Engineer at Qualcomm, and Seth White, Co-Founder and CEO of Ellipsys, to explore some of the most creative real-world applications of DEX, from validating Snapdragon laptop deployments and improving AI-powered support with Spark to embedding Nexthink into Qualcomm's day-to-day operating model. The conversation also explores DEX operationalization, business context, and why the future of DEX lies in empowering every team—not just the service desk—to make better decisions with experience data.
Register for Christopher Ord's Creative DEX AMA: Beyond the Service Desk here
Check out Leslie Beavers' recent AMA on the Nexthink subreddit here
Download your free copy of Gartner's DEX Magic Quadrant here
Book your ticket for Nexthink Experience 2026 (October 5–7, JW Marriott Grande Lakes Orlando, Florida) today