The Digital Employee Experience Show

For the final time in 2022, welcome back to Reality Bytes! Over the last eleven episodes, Nexthink’s top technologists and journalists have brought forward and debated the hottest topics and most urgent trends in the world of DEX. Now it’s time to look back on the entire year and answer: What’s the story of 2022…

In a world where everything has a lifecycle, what can we do to create greener practices across waste? Circular economics steps beyond measuring carbon emissions and may be the answer to improved sustainability. In today’s episode, we chat with Marvin Nussek, Finance & Indicator Strategist at Circle Economy. Marvin explains the core of circular economics,…

The Genius Bar revolutionized Apple’s physical stores and customer interactions – but can IT departments replicate their success in the modern workplace? Find out in this week’s episode of “Reality Bytes”, where journalists and technologists discuss and debate the topics that matter most in the world of DEX. In this episode, writers Sam Holzman and…

In today’s episode, we chat with Nancy Goebel, Deputy CEO at the Digital Workplace Group, about digital workspaces — a necessity in today’s world that demands more effort towards employee satisfaction and engagement.     But not everyone is comfortable with this shift from a traditional workspace. It’s why leaders must act as stewards of change…

In this episode, writers Sam Holzman and Megan Brake are joined by technologists Oriana Ott and Dina Elshawaf to consider some of the most notable customer presentations from the Experience Everywhere 2022 world tour. Megan picks a fascinating story from the Experience New York, where Gary Sherman from Liberty Mutual shared with his panel how…

This week we bring you another special “live from the road” episode of the DEX Show – as we sat down with Southwest Airlines’ Derek Whisenhunt ahead of his amazing talk at Experience Everywhere in New York City! If you’ve ever wondered what separates a best-in-class airline from the rest of the pack, this episode’s…

What can technology used to design the modern baseball stadium teach us about the modern workplace? You’ll find out in this week’s very special episode of “Reality Bytes”, where journalists and technologists join forces to discuss and debate the topics that matter most in the world of DEX. In this episode, writers Sam Holzman and…

This week we bring you a very special episode of the DEX Show – as we spoke with Sally Winston, Head of EX Solutions Strategy EMEA at Qualtrics, live in London! Ahead of her riveting presentation at Experience Everywhere, Sally sat down with co-hosts Tim & Tom to offer even more insights from one of…

  Welcome back to another edition of Reality Bytes, where Nexthink’s top journalists and technologists join forces to discuss and debate the leading stories in the world of DEX! This week, writers Sam Holzman and Megan Brake sit down with technologist Oriana Ott, leaving no stone unturned as they break down two of the trends…

  In today’s episode, we chat with Martha Heller, CEO of Heller Search Associates and a returning guest, to the show to tap into her expertise as an executive and an IT leadership guru as we continue to try to answer the question “what happens next?” post-pandemic and Great Resignation. Join us as Martha gives…

  Welcome back to a special “Reality Bytes”, where a solo Tom is joined by Megan, Sean, Oriana and Dina to consider the timely topic of digital employee experience (DEX) and hype. The discussion follows the appearance of both Forrester’s EUEM Wave report from earlier this year, and Gartner’s Market Guide for DEX Tools last…

  In today’s episode, we chat with Patti Blackstaffe, CEO and Transformation Specialist at GlobalSway, as she explains how the employee experience is continuing to change the face of the workplace and why investing in the employee experience is should be a priority for every organization. We discuss: Transitioning into a post-pandemic workplace with the…

  Welcome back to “Reality Bytes”! In this special edition of the DEX Show, we bring together Nexthink’s brightest minds from both the journalist and technology fields to give listeners two perspectives on the topics that matter most in the world of DEX. In this episode, writers Sam Holzman and Sean Malvey are joined by…

  What do you need to provide a great digital employee experience? In today’s episode, one of the foremost experts in EUEM technology provides the definitive answer to that crucial question. We’re chatting once again with Andrew Hewitt, senior analyst at Forrester and the author of The Forrester Wave™: End-User Experience Management, Q3 2022. This…

Welcome to the latest installment of “Reality Bytes”, which brings together Nexthink’s brightest minds from both the journalist and technology fields to give listeners two perspectives on the topics that matter most in the world of DEX. In this episode, the DEX Hub’s Sam Holzman joins technologist Oriana Ott, discussing two timely issues impacting today’s…

  Do you ever wish you had a crystal ball to get a glimpse of what your future might look like? Well if you’re wondering about your workplace, you’ve come to the right show. In today’s episode, we chat with Kelly Monahan, Director of Future of Work at Meta, to get her insight on what might be…

  Welcome to “Reality Bytes”, the DEX Show’s shot-within-a-show where journalists and technologists join up to dissect the biggest stories in DEX today. In this episode, Dina and Megan join Tim and Tom to discuss the following juicy topics: What does the money value of time (MVT) concept tell us about modern IT? How much…

  In today’s episode, we welcome back a three-time returning guest to the DEX Show, Geoffrey Wright, Global Solution Owner-Digital Experience at Mondelēz International to chat about the latest developments with Green IT and the aftermath of The Great Resignation. We discuss: Implementing sustainable computing initiatives The immediate measures of energy conservation in organizations with…

In this episode, we discuss: employees bringing their own apps to work and the at-work experiences of IT pros themselves!  

  The Great Resignation impacted the IT industry in a huge way. But now as we exit that era, it’s time to look to the future. Preparing for what comes next is crucial to the success of your business and improving your employee’s experience.  In today’s episode, we’ll taking a look into the crystal ball…

DEX Hub producer Kathryn Shea and technologist Dina Elshawaf discuss flexible workplace preferences, personas, HR & IT.

  In the last few years, we’ve seen an awakening across the IT space of leaders working on one skill: empathy. The past outlook of IT, is that it’s a business sector focused on solving problems from employee submitted tickets. A face behind a computer. No need for anything beyond this. Our guest, Mary Patry,…

In this episode, DEX Hub contributors Sam Holzman and Megan Brake and technologist Dina Elshawaf join forces with Tim and Tom to discuss Chrome in the workplace & IT and the flow state.

In today’s episode we chat with Adam Harding, Chief Technologist at Softcat, about personalization of the employee & user in the IT industry.

In today’s episode, we chat with Rami Husseini, Director of Product Management at Qualcomm about how Snapdragon and its integration with Windows has made it possible for companies to change the way they work for good. 

In today’s episode, we chat with our very own Oriana Ott, Senior UX Researcher at Nexthink, about the intersection between psychology and tech and how they’re bridged by data.

In today’s episode, we chat with Mike Kenny, Global Technical Delivery Lead Unified Communications at Mondelēz International, about the workplace of the future, and how his company is approaching unified communications. And we’re joined by Sam Holzman, the writer and editor of all the fascinating content you find at the DEX Hub.

In this special episode of The DEX Show, we turn the tables on Tim Flower, Global Director of Business Transformation at Nexthink, to talk about his career journey and how it led him to writing Digital Employee Experience for Dummies.

In this episode we chat with Antonio Santos, Social Media Evangelist at Atos, to talk about the changing focus of inclusivity in the workplace since the start of the pandemic. 

In this episode we chat with Christian Reilly, VP of Technology Strategy at Citrix, to talk about the ‘New Now,’ how younger generations feel about remote work, and consumer constructs in IT.

In this episode we chat with Jonathan Roberts, Analyst at Forrester, to discuss how IT can expand its aperture and find new and innovative ways to support the business.

In this episode we chat with incoming Nexthink Ambassador Barbara Matoe, along with Nexthink’s own sustainability expert Mary Anne Cacciola, to discuss how to extend hardware lifecycles – and how doing so will help both the environment and a business’s bottom line.

In this episode we chat with Arianna Huffington, Founder & CEO at Thrive Global, to share her burnout story and offer advice on what companies and individuals can do to battle burnout.

In this episode, we welcome Johan van Amersfoort, Author and Technologist at ITQ, to discuss what current gaming trends mean for the future digital workplace.

In this episode, we welcome Ben Whitter, Founder & Chief Experience Officer at HEX Organization and one of the world’s leading management thinkers, to explain the relationship between the employee experience, technology, and the brand.

In this episode, we chat with Spencer Pitts, Digital Workspace Chief Technologist at VMware, and Andy Philp, Principal Product Marketing Manager at Nexthink, about how advances in desktop virtualization have enabled this brave new hybrid world we live in today.

Tim & Tom chat with Geoffrey Wright, Global Solution Owner at Mondelēz International. We discuss why password resets were one of the biggest IT irritations of 2021 and our bold predictions for 2022.

Tim & Tom chat with Charles Araujo who’s specialty is on digital transformation. Charles is a Keynote Speaker, Best-Selling Author, Analyst, and Founder of The Institute for Digital Transformation.

Tim & Tom chat with Adam Grant, Organizational Psychologist at Wharton and a New York Times Bestselling Author, and Host of the TED podcast WorkLife. The group talks about flow—a recurring theme that runs throughout Adam’s research—and what it means for the modern workplace.

Tim & Tom chat with Rod Trent, Senior Cloud Security Advocate at Microsoft. With three decades of IT experience, Rod has spent the last several years building a fantastic community around Microsoft’s Azure Sentinel product. Learn how you can build a successful digital community.

Tim & Tom chat with Ravin Jesuthasan, a futurist, author, speaker, and the Senior Partner and Global Leader for Transformation Services at Mercer, about what the fourth industrial revolution means for IT and the future of work.

Tim & Tom chat with Betsy Bula, All-Remote Evangelist at GitLab. Betsy shares why digital burnout is becoming more prevalent and what we can do to spot it and intervene both from an IT and non-IT perspective.

Tim & Tom chat with Rainer Karcher, Global Director IT Sustainability at Siemens. Rainer’s team ranks IT behavior from best to worst and he’ll share how to embrace more green, more decarbonized, and more efficient IT practices in our day-to-day lives.

Tim & Tom chat with Ben Ward, EUC Activist and Senior SE at IGEL. Ben breaks down the history of corporate technology and how consumerization has made IT’s job both easier and more difficult.

Tim & Tom chat with Neil Miller, Host of The Digital Workplace Podcast, to discuss the future of HR and productivity in the modern workplace.

Tim & Tom chat with Geoffrey Wright, Global Solutions Owner for Mondelēz International to discuss some of the worst things about working in IT and how tech leaders can correct this trend.

Tim & Tom chat with Mary K. Pratt, Freelance Journalist, and Sean Malvey, Writer, Editor & Content Strategist at Nexthink, to discuss IT career paths and hiring in the Employee Experience industry.

Tim & Tom chat with Matt Roberts, Global Consulting Lead, Workforce Transformation at Dell Technologies, to discuss the evolution of IT and how teams solve problems before they have a chance to disrupt the business.

Flying solo, Tom hosts Slater and Gordon’s Jon Grainger (Chief Information Officer) and Dan Morton (Technology Director) to discuss the role of technology, and IT, in today’s rapidly changing legal industry.

As the show enters double figures,  Tim and Tom set out to bridge the gap between IT and psychology, with help from Michael Jones (Associate, Predictive Advantage) and Jeremy Baker (Productivity Director, Nexthink).

In a very special episode, Tim and Tom are joined by Nexthink CEO Pedro Bados, along with his fellow co-founders Patrick Hertzog and Vincent Bieri. Together they take a trip down memory lane and a look to the future.

In an all-English episode, Paul Hardy (ServiceNow) and David D’Agostino (Nexthink) join a solo Tom to explore the future of the helpdesk, the workplace, and the IT pro.

In a four-headed monster of a podcast, Dion Hinchcliffe, VP and Principal Analyst at Constellation Research, Inc. and Sean Malvey, Content Manager at Nexthink, cover the impact of the pandemic on IT with Tim and Tom.

Dr. Brennan Jacoby, Philosopher & Founder of Philosophy at Work, joins Tim and Tom for a spirited, highly philosophical chat about the meaning of experience, the pursuit of truth…. and the digital workplace.

Why do we continue to treat employees as if we are in the Second Industrial Revolution? Gil Cohen, Founder of Employee Experience Design, joins Tim and Tom to explore this question and others.

In this episode, Tim and Tom speak with Martha Heller, CEO of Heller Search Associates, who shares what she has seen on the front lines of executive leadership through the pandemic.

In this episode, the ever prescient Alan Nance, Co-Founder of CitrusCollab, joins Tim and Tom to talk micro experiences, experience architecture, personas, cowboys and pirates.

Forrester’s Andrew Hewitt joins Tim and Tom for a dynamic discussion on trends across the IT industry – as well as Forrester’s EUEM New Wave Report.