A podcast for IT Changemakers

The Digital Employee Experience Show

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Reality Bytes #38: The DEX Maturity - Dialectic
Reality Bytes #38: The DEX Maturity - Dialectic

Reality Bytes #38: The DEX Maturity - Dialectic

The DEX Show | Podcast #78 - Nexthink and AppLearn's Digital Experience Vision (w/ Andrew Avanessian)
The DEX Show | Episode #78 - Nexthink and AppLearn's Digital Experience Vision (w/ Andrew Avanessian)

The DEX Show | Podcast #78 - Nexthink and AppLearn's Digital Experience Vision (w/ Andrew Avanessian)

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Reality Bytes #37: AR & DEX - from Apple Vision Pro to the Workplace

Reality Bytes #37: AR & DEX - from Apple Vision Pro to the Workplace

Reality Bytes #37: AR & DEX - from Apple Vision Pro to the Workplace
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The DEX Show | Episode #77 - Building Tomorrow: GSK's IT-Enabled Headquarters Move with GSK and HCLTech

The DEX Show | Podcast #77 - Building Tomorrow: GSK's IT-Enabled Headquarters Move with GSK and HCLTech

The DEX Show | Podcast #77 - Building Tomorrow: GSK's IT-Enabled Headquarters Move with GSK and HCLTech
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Reality Bytes #36: DEX innovation in 2024 with Sam Gantner

Reality Bytes #36: DEX innovation in 2024 with Sam Gantner

Reality Bytes #36: DEX innovation in 2024 with Sam Gantner
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The DEX Show | Episode #76 - Navigating the IT Service Revolution with Collinson Group

The DEX Show | Podcast #76 - Navigating the IT Service Revolution with Collinson Group

The DEX Show | Podcast #76 - Navigating the IT Service Revolution with Collinson Group
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The DEX Show | Episode #75 - 750,000 Endpoints with Accenture

The DEX Show | Podcast #75 - 750,000 Endpoints with Accenture

The DEX Show | Podcast #75 - 750,000 Endpoints with Accenture
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The DEX Show | Episode #74 - The Invention of DEX (Pedro Bados & Yassine Zaied)

The DEX Show | Podcast #74 - The Invention of DEX (Pedro Bados & Yassine Zaied)

The DEX Show | Podcast #74 - The Invention of DEX (Pedro Bados & Yassine Zaied)
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The DEX Show | Episode #73 - End of Year Special (Geoffrey Wright)

The DEX Show | Podcast #73 - End of Year Special (Geoffrey Wright)

The DEX Show | Podcast #73 - End of Year Special (Geoffrey Wright)
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The DEX Show | Episode #72 - DEXifying US government (w/ NuAxis)

The DEX Show | Podcast #72 - DEXifying US government (w/ NuAxis)

The DEX Show | Podcast #72 - DEXifying US government (w/ NuAxis)
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Reality Bytes #33- Inside Assist (w/ Mario Tarallo)

Reality Bytes #33- Inside Assist (w/ Mario Tarallo)

 This episode features Mario Tarallo, a seasoned Nexthinker with six and a half years of experience helping to develop core digital employee experience solutions. The conversation delves deep into Nexthink Assist, in particular. Released a few months ago and still making huge waves across the industry, Assist is driven by generative AI and large…
Reality Bytes #33- Inside Assist (w/ Mario Tarallo)
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The DEX Show | Episode #70

LIVE FROM LONDON (w/ Robert Doornbos & Darren Wright)

Last week, Tim and Tom hosted a very special DEX Show episode LIVE at an incredible, standing-room-only Experience Everywhere event in London. They were joined for the occasion by two amazing guests – Darren Wright (Vice President, Information Technology, Honeywell) and former F1 driver and entrepreneur Robert Doornbos. It was an amazing conversation in front…
The DEX Show | Podcast #70 – LIVE FROM LONDON (w/ Robert Doornbos & Darren Wright)
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Reality Bytes #32: The State of the DEX Industry Report

Reality Bytes #32: The State of the DEX Industry Report

A lot has changed in the digital workplace over the past few years. But where does all this change leave IT? In a very special episode of Reality Bytes, regular RB panelist Sean Malvey goes 1:1 with Tom to discuss Nexthink's new State of the DEX Industry Report, based on a Vanson Bourne digital employee…
Reality Bytes #32: The State of the DEX Industry Report
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Experience Everywhere Pregame Special w/ Paul Gentile

Experience Everywhere Pregame Special w/ Paul Gentile

  Tim and Tom dig deep into Nexthink's upcoming Experience Everywhere 2023 Tour, taking place as of next week across four amazing cities: London, Paris, Boston, and Munich. To hear more about some of the highlights (which include special DEX Show Live events in Boston and London) they are joined by Paul Gentile, VP for…
Experience Everywhere Pregame Special w/ Paul Gentile
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Reality Bytes #31: The Encyclopedia of DEX (w/ Guillaume Charles)

Reality Bytes #31: The Encyclopedia of DEX (w/ Guillaume Charles)

Reality Bytes #31: The Encyclopedia of DEX (w/ Guillaume Charles)
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The DEX Show | Episode #68

Buzzwords: DEX and entomology (w/ Mitch Trychta)

The DEX Show | Podcast #68 – Buzzwords: DEX and entomology (w/ Mitch Trychta)
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Reality Bytes #30: Synthetic Data and the Digital Workplace

Reality Bytes #30: Synthetic Data and the Digital Workplace

Reality Bytes #30: Synthetic Data and the Digital Workplace
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Reality Bytes #29: Nexthinking with Passion (w/ Gorica Tapandjieva)

Reality Bytes #29: Nexthinking with Passion (w/ Gorica Tapandjieva)

Reality Bytes #29: Nexthinking with Passion (w/ Gorica Tapandjieva)
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The DEX Show | Episode #66

EUC Evolution w/ Darren Edwards (Tokio Marine)

The DEX Show | Podcast #66 – EUC Evolution w/ Darren Edwards (Tokio Marine)
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Reality Bytes #28 -The Great Employee Experience Debate

Reality Bytes #28 -The Great Employee Experience Debate

Reality Bytes #28 -The Great Employee Experience Debate
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The DEX Show | Episode #65

Culture Matters: doing DEX properly (w/ Roy Atkinson)

The DEX Show | Podcast #65 – Culture Matters: doing DEX properly (w/ Roy Atkinson)
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Reality Bytes #27

Engineering Infinity (w/ Julien Machon)

Reality Bytes #27 – Engineering Infinity (w/ Julien Machon)
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The DEX Show | Episode #64

From Remote Work to AI, The Evolution of HR and IT (w/ Greg Sanker)

The DEX Show | Podcast #64 – From Remote Work to AI, The Evolution of HR and IT (w/ Greg Sanker)
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The DEX Show | Episode #63

Experience Rebels: fighting for the DEX tipping point (w/ Josh Sultan)

The DEX Show | Podcast #63 – Experience Rebels: fighting for the DEX tipping point (w/ Josh Sultan)
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Reality Bytes #25

DEX and Learning

Reality Bytes #25 – DEX and Learning
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The DEX Show | Episode #62

The future of ITIL & DEX w/ Matt Beran

The DEX Show | Podcast #62 – The future of ITIL & DEX w/ Matt Beran
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Reality Bytes #24

Cracking the Code of IT Budgeting

Reality Bytes #24 – Cracking the Code of IT Budgeting
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The DEX Show | Episode #61

Humanizing IT: A Paradigm Shift for Better User Experiences w/ Katrina Macdermid

The DEX Show | Podcast #61 – Humanizing IT: A Paradigm Shift for Better User Experiences w/ Katrina Macdermid
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Reality Bytes #23

Introducing Nexthink Assist w/ Paul Gentile

Reality Bytes #23 – Introducing Nexthink Assist w/ Paul Gentile
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The DEX Show | Episode #60

IT, AI, & the Skills-based Enterprise w/ Ravin Jesuthasan

The DEX Show | Podcast #60 – IT, AI, & the Skills-based Enterprise w/ Ravin Jesuthasan
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The DEX Show | Episode #59

The past, present, and future of the XLA w/ Neil Keating

The DEX Show | Podcast #59 – The past, present, and future of the XLA w/ Neil Keating
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The DEX Show | Reality Bytes #22

Data Hungry Humans: the future of Green IT

The DEX Show | Reality Bytes #22 – Data Hungry Humans: the future of Green IT
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The DEX Show | Episode #58

Opening a ‘Tech Café’ at Your Workplace w/ Jim Graziano

  In this episode, Digital Experience Specialist Jim Graziano joins Tim and Tom to discuss his successful implementation of a real-world corporate “Tech Café”– a resource Jim started at Ball Corporation, and recently covered for the DEX Hub. The Tech Café was inspired by Apple’s Genius Bar. Both have a concierge-style walk-up service where customers/users can…
The DEX Show | Podcast #58 – Opening a ‘Tech Café’ at Your Workplace w/ Jim Graziano
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The DEX Show | Reality Bytes #21

Building the DEX Community w/ Jon Leighton

  Nexthink is a community of changemakers. This not only applies to our engineers, it includes our customers as well – all of them, without fail. It’s what makes today’s Reality Bytes special guest, Jon Leighton (Head of Digital Community and User Groups), such an interesting one. Jon’s role is focused on pulling together the…
The DEX Show | Reality Bytes #21 – Building the DEX Community w/ Jon Leighton
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The DEX Show | Episode #57

Becoming a DEX Leader w/ Emily Schlick (Vizient)

  Few have more experience implementing DEX than Emily Schlick. On this special episode, Emily shares the story of an amazing career introducing DEX across multiple big names in the healthcare and pharmaceutical industry, including Express Scripts, Cigna and now now Vizient. Tim and Tom cover the following topics (among others) with Emily: How the…
The DEX Show | Podcast #57 – Becoming a DEX Leader w/ Emily Schlick (Vizient)
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The DEX Show | Reality Bytes #20

Anatomy of a Bad Video Call

  We’ve all been there: staring at a laptop screen during a video call where everything’s going wrong – audio that goes in and out, choppy video quality, sudden disconnections, you name it. If you think this is an unavoidable consequence of navigating the modern workplace, today’s episode of Reality Bytes is here to prove…
The DEX Show | Reality Bytes #20 – Anatomy of a Bad Video Call
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The DEX Show | Episode #56

Employee Experience and Plato’s Cave w/ Dr. Brennan Jacoby

  The DEX Show welcomes back Dr. Brennan Jacoby, Philosopher & Founder of Philosophy at Work, to discuss recent developments in technology and the digital workplace from his distinct and unique point of view. They discussed… What philosophy has to say about AI, ChatGPT and the future of work The changing ‘social contract’ between employers…
The DEX Show | Podcast #56 – Employee Experience and Plato’s Cave w/ Dr. Brennan Jacoby
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The DEX Show | Reality Bytes #19

Data Storytellers w/ Ashwini Ingale

  How can data tell a story? That’s the question we answer on this week’s Reality Bytes, as Tom, Sean, and Oriana are joined by Ashwini Ingale, Nexthink’s Principal Product Designer, UX. Ashwini brings to the show her deep knowledge in the world of UX and data visualization, exploring the ways in which data can…
The DEX Show | Reality Bytes #19 – Data Storytellers w/ Ashwini Ingale
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The DEX Show | Episode #55

When AI Meets Automation w/ Charles Araujo

  For his second appearance on the DEX Show, author and analyst Charles Araujo offers a thorough, insightful and objective survey of the whole experience landscape. Araujo is able to sift the significant from the overhyped like few others. In this discussion with Tim and Tom he examines: The full picture of the digital workplace…
The DEX Show | Podcast #55 – When AI Meets Automation w/ Charles Araujo
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The DEX Show | Reality Bytes #18

Hardware and users (Turning it Off and On Again)

Inspired by some outstanding content on the DEX Hub covering the evolution of IT support, this week Sam, Oriana, Megan and Tom get stuck into the question of “perception vs reality” as it pertains to technology failure around hardware. The team consider the phenomenon from both sides of the divide – users and IT – and…
The DEX Show | Reality Bytes #18 – Hardware and users (Turning it Off and On Again)
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The DEX Show | Episode #54

The Human Factor w/ Satyam Kantamneni

  Have you ever wondered why some digital apps – and digital workplaces – offer smooth, enjoyable user experiences, while others can’t seem to figure it out? This week’s episode of the DEX Show will shed some light on that confounding question, as Tim and Tom are joined by Satyam Kantamneni, Managing Partner at UXReactor…
The DEX Show | Podcast #54 – The Human Factor w/ Satyam Kantamneni
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The DEX Show | Reality Bytes #17

Amplifying Amplify, w/ Andy Philp

  On this week’s Reality Bytes, Tim Flower, Tom McGrath, Sam Holzman and Dina Elshawaf are joined by Andy Philp, product marketing director at Nexthink. Andy sheds light on one of most innovative new DEX products we’re likely to see released across the industry in 2023: Amplify – Nexthink’s new easy-to-install, platform-agnostic browser plugin Find…
The DEX Show | Reality Bytes #17 – Amplifying Amplify, w/ Andy Philp
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The DEX Show | Episode #53

ChatGPT Meets EUC w/ Geoff Wright

What does ChatGPT mean for EUC professionals, IT, the digital workplace & work at large? Heck, what does ChatGPT mean for human life itself? With such weighty, pressing questions to answer and address, the DEX Show knew it was time to call show regular Geoffrey Wright, Global Solution Owner-Digital Experience at Mondelēz International, to join…
The DEX Show | Podcast #53 – ChatGPT Meets EUC w/ Geoff Wright
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The DEX Show | Reality Bytes #16

DEX Certifications special (LIVE IN BOSTON)

Last week, Reality Byters Tim, Tom, Megan, Sam and Oriana met in Boston, at Nexthink’s HQ, to record and film the first-ever in-person epsiode of Reality Bytes, and celebrate the launch of Nexthink’s brand new series of DEX Management Certifications. The team discuss the design and purpose of the new free digital course series, the…
The DEX Show | Reality Bytes #16 – DEX Certifications special (LIVE IN BOSTON)
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The DEX Show | Episode #52

Pinocchio’s Island: Has Employee Power Gone Too Far? w/ Jacob Morgan

Jacob Morgan is one of the most significant voices in the entire Employee Experience space, and he arrived for his first appearance on the DEX Show in a “salty, positive, optimistic” (his words) mood. In this one of the most provocative DEX Show episodes ever, Jacob asks whether employee power hasn’t gone *too far* –…
The DEX Show | Podcast #52 – Pinocchio’s Island: Has Employee Power Gone Too Far? w/ Jacob Morgan
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The DEX Show | Reality Bytes #15

Sam Gantner Joins!

On this week’s Reality Bytes, Tom McGrath, Megan Brake and Dina Elshawaf are joined by a very special guest, Nexthink’s Chief Product Officer Sam Gantner. It’s a great conversation, covering the challenge of maintaining a culture of innovation, the origins of Infinity, automation in the workplace and the wealth of new products coming to Nexthink…
The DEX Show | Reality Bytes #15 – Sam Gantner Joins!
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The DEX Show | Episode #51

Portrait of a DEX Specialist w/ Steve Walsh (Ayla Consulting)

How did DEX technology become essential? In today’s episode, Tom is joined by Steve Walsh (Senior Consultant, Ayla Consulting) for an illuminating conversation that looks into both the past and future of DEX-driven IT. They discuss: First experiences with DEX technology How DEX has become an essential security and compliance facilitator. Predictions for the future…
The DEX Show | Podcast #51 – Portrait of a DEX Specialist w/ Steve Walsh (Ayla Consulting)
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The DEX Show | Reality Bytes #14

Poetry in the Machine

Between chatbots capable of writing entire articles and apps that can churn out unique, beautiful visual art in seconds, several innovations over the past year have turned up the volume on a classic question – when does AI go too far? We break down that question and more on this week’s Reality Bytes, as writers…
The DEX Show | Reality Bytes #14 – Poetry in the Machine
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The DEX Show | Episode #50

2023 in Fintech: From Crypto to DevOps w/ Robert Cooke (3Forge)

In today’s episode, Tom and Tim meet Robert Cooke (CTO and Founder, 3Forge), for an absorbing chat about the changing technological face of the finance sector. The guys cover a lot of interesting ground, from complexity, regulations and IT in financial services companies, to new technologies and their potential impact on this highly regulated industry,…
The DEX Show | Podcast #50 – 2023 in Fintech: From Crypto to DevOps w/ Robert Cooke (3Forge)
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The DEX Show | Reality Bytes #13

Trends and Predictions

Reality Bytes is back with a special trends and predictions episode from the team – who consider the future of workplace VR, industry-specific cloud services, IT automation and more in a hilarious and lively start to the new year. Journalist Sam Holzman delivers the predictions, while technologists Oriana Ott and Dina Elshawaf, alongside hosts Tom…
The DEX Show | Reality Bytes #13 – Trends and Predictions
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The DEX Show | Episode #49

The Impact of Technology on Healthcare w/ Jonathan Butz (Nexthink)

If your average primary care physician did everything they were expected to do over the course of a day, their day would be 25 and a half hours long. Because of the impossible workload, anything that can be done to streamline proper operation must be a top priority — helping clinicians get back to what’s…
The DEX Show | Podcast #49 – The Impact of Technology on Healthcare w/ Jonathan Butz (Nexthink)
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The DEX Show | Reality Bytes #12

The End-of-Year Special!

For the final time in 2022, welcome back to Reality Bytes! Over the last eleven episodes, Nexthink’s top technologists and journalists have brought forward and debated the hottest topics and most urgent trends in the world of DEX. Now it’s time to look back on the entire year and answer: What’s the story of 2022…
The DEX Show | Reality Bytes #12 – The End-of-Year Special!
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The DEX Show | Episode #48

A Deeper Dive into Circular Economics w/ Marvin Nussek [Circle Economy]

In a world where everything has a lifecycle, what can we do to create greener practices across waste? Circular economics steps beyond measuring carbon emissions and may be the answer to improved sustainability. In today’s episode, we chat with Marvin Nussek, Finance & Indicator Strategist at Circle Economy. Marvin explains the core of circular economics,…
The DEX Show | Podcast #48 – A Deeper Dive into Circular Economics w/ Marvin Nussek [Circle Economy]
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The DEX Show | Reality Bytes #11

The New-Age Genius Bar

The Genius Bar revolutionized Apple’s physical stores and customer interactions – but can IT departments replicate their success in the modern workplace? Find out in this week’s episode of “Reality Bytes”, where journalists and technologists discuss and debate the topics that matter most in the world of DEX. In this episode, writers Sam Holzman and…
The DEX Show | Reality Bytes #11 – The New-Age Genius Bar
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The DEX Show | Episode #47

How the Digital Workspace Became the Essential Workplace w/ Nancy Goebel (Digital Workplace Group)

In today’s episode, we chat with Nancy Goebel, Deputy CEO at the Digital Workplace Group, about digital workspaces — a necessity in today’s world that demands more effort towards employee satisfaction and engagement.     But not everyone is comfortable with this shift from a traditional workspace. It’s why leaders must act as stewards of change…
The DEX Show | Podcast #47 – How the Digital Workspace Became the Essential Workplace w/ Nancy Goebel (Digital Workplace Group)
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The DEX Show | Reality Bytes #10

Are You Experienced?

In this episode, writers Sam Holzman and Megan Brake are joined by technologists Oriana Ott and Dina Elshawaf to consider some of the most notable customer presentations from the Experience Everywhere 2022 world tour. Megan picks a fascinating story from the Experience New York, where Gary Sherman from Liberty Mutual shared with his panel how…
The DEX Show | Reality Bytes #10 – Are You Experienced?
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The DEX Show | Episode #46

Experience at 35,000 Feet w/ Derek Whisenhunt (Southwest Airlines)

This week we bring you another special “live from the road” episode of the DEX Show – as we sat down with Southwest Airlines’ Derek Whisenhunt ahead of his amazing talk at Experience Everywhere in New York City! If you’ve ever wondered what separates a best-in-class airline from the rest of the pack, this episode’s…
The DEX Show | Podcast #46 – Experience at 35,000 Feet w/ Derek Whisenhunt (Southwest Airlines)
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The DEX Show | Reality Bytes #9

The New York Hot Dog

What can technology used to design the modern baseball stadium teach us about the modern workplace? You’ll find out in this week’s very special episode of “Reality Bytes”, where journalists and technologists join forces to discuss and debate the topics that matter most in the world of DEX. In this episode, writers Sam Holzman and…
The DEX Show | Reality Bytes #9 – The New York Hot Dog
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The DEX Show | Episode #45

IT + HR: The Partnership Driving the Future of Work w/ Sally Winston (Qualtrics)

This week we bring you a very special episode of the DEX Show – as we spoke with Sally Winston, Head of EX Solutions Strategy EMEA at Qualtrics, live in London! Ahead of her riveting presentation at Experience Everywhere, Sally sat down with co-hosts Tim & Tom to offer even more insights from one of…
The DEX Show | Podcast #45 – IT + HR: The Partnership Driving the Future of Work w/ Sally Winston (Qualtrics)
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The DEX Show | Reality Bytes #8

Survey Secrets & the Death of the 9-to-5

  Welcome back to another edition of Reality Bytes, where Nexthink’s top journalists and technologists join forces to discuss and debate the leading stories in the world of DEX! This week, writers Sam Holzman and Megan Brake sit down with technologist Oriana Ott, leaving no stone unturned as they break down two of the trends…
The DEX Show | Reality Bytes #8 – Survey Secrets & the Death of the 9-to-5
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The DEX Show | Episode #44

CIOs Through the Great Resignation w/ Martha Heller

  In today’s episode, we chat with Martha Heller, CEO of Heller Search Associates and a returning guest, to the show to tap into her expertise as an executive and an IT leadership guru as we continue to try to answer the question “what happens next?” post-pandemic and Great Resignation. Join us as Martha gives…
The DEX Show | Podcast #44 – CIOs Through the Great Resignation w/ Martha Heller
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The DEX Show | Reality Bytes #7

Do You Believe the (DEX) Hype?

  Welcome back to a special “Reality Bytes”, where a solo Tom is joined by Megan, Sean, Oriana and Dina to consider the timely topic of digital employee experience (DEX) and hype. The discussion follows the appearance of both Forrester’s EUEM Wave report from earlier this year, and Gartner’s Market Guide for DEX Tools last…
The DEX Show | Reality Bytes #7 – Do You Believe the (DEX) Hype?
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The DEX Show | Episode #43

Transforming the Workplace Through Employee Experience w/ Patti Blackstaffe (GlobalSway)

  In today’s episode, we chat with Patti Blackstaffe, CEO and Transformation Specialist at GlobalSway, as she explains how the employee experience is continuing to change the face of the workplace and why investing in the employee experience is should be a priority for every organization. We discuss: Transitioning into a post-pandemic workplace with the…
The DEX Show | Podcast #43 – Transforming the Workplace Through Employee Experience w/ Patti Blackstaffe (GlobalSway)
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The DEX Show | Reality Bytes #6

From the Classroom to the C-Suite

  Welcome back to “Reality Bytes”! In this special edition of the DEX Show, we bring together Nexthink’s brightest minds from both the journalist and technology fields to give listeners two perspectives on the topics that matter most in the world of DEX. In this episode, writers Sam Holzman and Sean Malvey are joined by…
The DEX Show | Reality Bytes #6 –  From the Classroom to the C-Suite
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The DEX Show | Episode #42

Top 5 Experience Enablers w/ Andrew Hewitt (Forrester)

  What do you need to provide a great digital employee experience? In today’s episode, one of the foremost experts in EUEM technology provides the definitive answer to that crucial question. We’re chatting once again with Andrew Hewitt, senior analyst at Forrester and the author of The Forrester Wave™: End-User Experience Management, Q3 2022. This…
The DEX Show | Podcast #42 – Top 5 Experience Enablers w/ Andrew Hewitt (Forrester)
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The DEX Show | Reality Bytes #5

AI & the Application Avalanche

Welcome to the latest installment of “Reality Bytes”, which brings together Nexthink’s brightest minds from both the journalist and technology fields to give listeners two perspectives on the topics that matter most in the world of DEX. In this episode, the DEX Hub’s Sam Holzman joins technologist Oriana Ott, discussing two timely issues impacting today’s…
The DEX Show | Reality Bytes #5 – AI & the Application Avalanche
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The DEX Show | Episode #41

The Future of Work w/ Kelly Monahan (Meta)

  Do you ever wish you had a crystal ball to get a glimpse of what your future might look like? Well if you’re wondering about your workplace, you’ve come to the right show. In today’s episode, we chat with Kelly Monahan, Director of Future of Work at Meta, to get her insight on what might be…
The DEX Show | Podcast #41 – The Future of Work w/ Kelly Monahan (Meta)
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The DEX Show | Reality Bytes #4

Great Experiences on Sysadmin Subreddits

  Welcome to “Reality Bytes”, the DEX Show’s shot-within-a-show where journalists and technologists join up to dissect the biggest stories in DEX today. In this episode, Dina and Megan join Tim and Tom to discuss the following juicy topics: What does the money value of time (MVT) concept tell us about modern IT? How much…
The DEX Show | Reality Bytes #4 – Great Experiences on Sysadmin Subreddits
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The DEX Show | Episode #40

“The Wright Side of History” w/ Geoff Wright

  In today’s episode, we welcome back a three-time returning guest to the DEX Show, Geoffrey Wright, Global Solution Owner-Digital Experience at Mondelēz International to chat about the latest developments with Green IT and the aftermath of The Great Resignation. We discuss: Implementing sustainable computing initiatives The immediate measures of energy conservation in organizations with…
The DEX Show | Podcast #40 – “The Wright Side of History” w/ Geoff Wright
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The DEX Show | Reality Bytes #3

IT’s Shadowy Experiences

In this episode, we discuss: employees bringing their own apps to work and the at-work experiences of IT pros themselves!  
The DEX Show | Reality Bytes #3 – IT’s Shadowy Experiences
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The DEX Show | Episode #39

The Great Reset: a Crystal Ball Emergency w/ Alan Nance

  The Great Resignation impacted the IT industry in a huge way. But now as we exit that era, it’s time to look to the future. Preparing for what comes next is crucial to the success of your business and improving your employee’s experience.  In today’s episode, we’ll taking a look into the crystal ball…
The DEX Show | Podcast #39 – The Great Reset: a Crystal Ball Emergency w/ Alan Nance
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The DEX Show | Reality Bytes #2

Across Disparate Clouds

DEX Hub producer Kathryn Shea and technologist Dina Elshawaf discuss flexible workplace preferences, personas, HR & IT.
The DEX Show | Reality Bytes #2 – Across Disparate Clouds
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The DEX Show | Episode #38

The Power of The Team w/ Mary Patry

  In the last few years, we’ve seen an awakening across the IT space of leaders working on one skill: empathy. The past outlook of IT, is that it’s a business sector focused on solving problems from employee submitted tickets. A face behind a computer. No need for anything beyond this. Our guest, Mary Patry,…
The DEX Show | Podcast #38 –  The Power of The Team w/ Mary Patry
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The DEX Show | Reality Bytes #1

Browsing for Your Flow

In this episode, DEX Hub contributors Sam Holzman and Megan Brake and technologist Dina Elshawaf join forces with Tim and Tom to discuss Chrome in the workplace & IT and the flow state.
The DEX Show | Reality Bytes #1 – Browsing for Your Flow
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The DEX Show | Episode #37

Delete the Distance: Greeting a True Employee and User Experience w/ Adam Harding

In today’s episode we chat with Adam Harding, Chief Technologist at Softcat, about personalization of the employee & user in the IT industry.
The DEX Show | Podcast #37 – Delete the Distance: Greeting a True Employee and User Experience w/ Adam Harding
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The DEX Show | Episode #36

Revolutionizing Workflow Integrations w/ Rami Husseini

In today’s episode, we chat with Rami Husseini, Director of Product Management at Qualcomm about how Snapdragon and its integration with Windows has made it possible for companies to change the way they work for good. 
The DEX Show | Podcast #36 – Revolutionizing Workflow Integrations w/ Rami Husseini
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The DEX Show | Episode #35

From Computer People to Politicians: Psychology in Tech w/ Oriana Ott (Nexthink)

In today’s episode, we chat with our very own Oriana Ott, Senior UX Researcher at Nexthink, about the intersection between psychology and tech and how they’re bridged by data.
The DEX Show | Podcast #35 – From Computer People to Politicians: Psychology in Tech w/ Oriana Ott (Nexthink)
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The DEX Show | Episode #33

Touring the Workplace of the Future w/ Mike Kenny & Sam Holzman

In today’s episode, we chat with Mike Kenny, Global Technical Delivery Lead Unified Communications at Mondelēz International, about the workplace of the future, and how his company is approaching unified communications. And we’re joined by Sam Holzman, the writer and editor of all the fascinating content you find at the DEX Hub.
The DEX Show | Podcast #33 – Touring the Workplace of the Future w/ Mike Kenny & Sam Holzman
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The DEX Show | Episode #32

Digital Employee Experience for Dummies w/ Tim Flower

In this special episode of The DEX Show, we turn the tables on Tim Flower, Global Director of Business Transformation at Nexthink, to talk about his career journey and how it led him to writing Digital Employee Experience for Dummies.
The DEX Show | Podcast #32 – Digital Employee Experience for Dummies w/ Tim Flower
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The DEX Show | Episode #31

Tech & Inclusivity w/ Antonio Santos (ATOS)

In this episode we chat with Antonio Santos, Social Media Evangelist at Atos, to talk about the changing focus of inclusivity in the workplace since the start of the pandemic. 
The DEX Show | Podcast #31 – Tech & Inclusivity w/ Antonio Santos (ATOS)
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The DEX Show | Episode #30

The Physical Workplace vs. The Digital Workspace w/ Christian Reilly (Citrix)

In this episode we chat with Christian Reilly, VP of Technology Strategy at Citrix, to talk about the ‘New Now,’ how younger generations feel about remote work, and consumer constructs in IT.
The DEX Show | Podcast #30 – The Physical Workplace vs. The Digital Workspace w/ Christian Reilly (Citrix)
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The DEX Show | Episode #29

Architects of Flow w/ Jonathan Roberts (Forrester)

In this episode we chat with Jonathan Roberts, Analyst at Forrester, to discuss how IT can expand its aperture and find new and innovative ways to support the business.
The DEX Show | Podcast #29 – Architects of Flow w/ Jonathan Roberts (Forrester)
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The DEX Show | Episode #28

Out with the New: Extending Hardware Lifecycles w/ Barbara Matoe & Mary Anne Cacciola

In this episode we chat with incoming Nexthink Ambassador Barbara Matoe, along with Nexthink’s own sustainability expert Mary Anne Cacciola, to discuss how to extend hardware lifecycles – and how doing so will help both the environment and a business’s bottom line.
The DEX Show | Podcast #28 – Out with the New: Extending Hardware Lifecycles w/ Barbara Matoe & Mary Anne Cacciola
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The DEX Show | Episode #27

Good Night, Smartphone: A Chat About Burnout w/ Arianna Huffington

In this episode we chat with Arianna Huffington, Founder & CEO at Thrive Global, to share her burnout story and offer advice on what companies and individuals can do to battle burnout.
The DEX Show | Podcast #27 – Good Night, Smartphone: A Chat About Burnout w/ Arianna Huffington
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The DEX Show | Episode #26

Gaming & the Future Digital Workplace w/ Johan van Amersfoort

In this episode, we welcome Johan van Amersfoort, Author and Technologist at ITQ, to discuss what current gaming trends mean for the future digital workplace.
The DEX Show | Podcast #26 – Gaming & the Future Digital Workplace w/ Johan van Amersfoort
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The DEX Show | Episode #25

Meet Mr. Employee Experience w/ Ben Whitter

In this episode, we welcome Ben Whitter, Founder & Chief Experience Officer at HEX Organization and one of the world’s leading management thinkers, to explain the relationship between the employee experience, technology, and the brand.
The DEX Show | Podcast #25 – Meet Mr. Employee Experience w/ Ben Whitter
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The DEX Show | Episode #24

Desktop Virtualization and Hybrid Work w/ Spencer Pitts (VMware)

In this episode, we chat with Spencer Pitts, Digital Workspace Chief Technologist at VMware, and Andy Philp, Principal Product Marketing Manager at Nexthink, about how advances in desktop virtualization have enabled this brave new hybrid world we live in today.
The DEX Show | Podcast #24 – Desktop Virtualization and Hybrid Work w/ Spencer Pitts (VMware)
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The DEX Show | Episode #23

2021 DEX Show Year-in-IT Review w/ Geoffrey Wright (Mondelēz)

Tim & Tom chat with Geoffrey Wright, Global Solution Owner at Mondelēz International. We discuss why password resets were one of the biggest IT irritations of 2021 and our bold predictions for 2022.
The DEX Show | Podcast #23 – 2021 DEX Show Year-in-IT Review w/ Geoffrey Wright (Mondelēz)
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The DEX Show | Episode #22

A Commodore 64 and a Screwdriver (Charles Araujo)

Tim & Tom chat with Charles Araujo who’s specialty is on digital transformation. Charles is a Keynote Speaker, Best-Selling Author, Analyst, and Founder of The Institute for Digital Transformation.
The DEX Show | Podcast #22 – A Commodore 64 and a Screwdriver (Charles Araujo)
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The DEX Show | Episode #21

Finding Flow in Hogwarts (Adam Grant)

Tim & Tom chat with Adam Grant, Organizational Psychologist at Wharton and a New York Times Bestselling Author, and Host of the TED podcast WorkLife. The group talks about flow—a recurring theme that runs throughout Adam’s research—and what it means for the modern workplace.
The DEX Show | Podcast #21 – Finding Flow in Hogwarts (Adam Grant)
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The DEX Show | Episode #20

IT Community Building w/ Rod Trent (Microsoft)

Tim & Tom chat with Rod Trent, Senior Cloud Security Advocate at Microsoft. With three decades of IT experience, Rod has spent the last several years building a fantastic community around Microsoft’s Azure Sentinel product. Learn how you can build a successful digital community.
The DEX Show | Podcast #20 – IT Community Building w/ Rod Trent (Microsoft)  
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The DEX Show | Episode #19

IT and the fourth industrial revolution w/ Ravin Jesuthasan

Tim & Tom chat with Ravin Jesuthasan, a futurist, author, speaker, and the Senior Partner and Global Leader for Transformation Services at Mercer, about what the fourth industrial revolution means for IT and the future of work.
The DEX Show | Podcast #19 – IT and the fourth industrial revolution w/ Ravin Jesuthasan
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The DEX Show | Episode #18

Tim’s Digital Burnout Intervention w/ Betsy Bula (Gitlab)

Tim & Tom chat with Betsy Bula, All-Remote Evangelist at GitLab. Betsy shares why digital burnout is becoming more prevalent and what we can do to spot it and intervene both from an IT and non-IT perspective.
The DEX Show | Podcast #18 – Tim’s Digital Burnout Intervention w/ Betsy Bula (Gitlab)
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The DEX Show | Episode #17

The Green IT Tier List w/ Rainer Karcher (Siemens)

Tim & Tom chat with Rainer Karcher, Global Director IT Sustainability at Siemens. Rainer’s team ranks IT behavior from best to worst and he’ll share how to embrace more green, more decarbonized, and more efficient IT practices in our day-to-day lives.
The DEX Show | Podcast #17 – The Green IT Tier List w/ Rainer Karcher (Siemens)
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The DEX Show | Episode #16

The World’s Oldest Millennial w/ Ben Ward

Tim & Tom chat with Ben Ward, EUC Activist and Senior SE at IGEL. Ben breaks down the history of corporate technology and how consumerization has made IT’s job both easier and more difficult.
The DEX Show | Podcast #16 – The World’s Oldest Millennial w/ Ben Ward
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The DEX Show | Episode #15

Tech & the Real Meaning of Productivity w/ Neil Miller

Tim & Tom chat with Neil Miller, Host of The Digital Workplace Podcast, to discuss the future of HR and productivity in the modern workplace.
The DEX Show | Podcast #15 – Tech & the Real Meaning of Productivity w/ Neil Miller
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The DEX Show | Episode #14

The 5 Worst Things About Working in IT

Tim & Tom chat with Geoffrey Wright, Global Solutions Owner for Mondelēz International to discuss some of the worst things about working in IT and how tech leaders can correct this trend.
The DEX Show | Podcast #14 – The 5 Worst Things About Working in IT
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The DEX Show | Episode #13

Technologist Table Stakes w/ Mary K. Pratt and Sean Malvey

Tim & Tom chat with Mary K. Pratt, Freelance Journalist, and Sean Malvey, Writer, Editor & Content Strategist at Nexthink, to discuss IT career paths and hiring in the Employee Experience industry.
The DEX Show | Podcast #13 – Technologist Table Stakes w/ Mary K. Pratt and Sean Malvey
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The DEX Show | Episode #12

Data killed the IT repair shop w/ Matt Roberts (Dell)

Tim & Tom chat with Matt Roberts, Global Consulting Lead, Workforce Transformation at Dell Technologies, to discuss the evolution of IT and how teams solve problems before they have a chance to disrupt the business.
The DEX Show | Podcast #12 – Data killed the IT repair shop w/ Matt Roberts (Dell)
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The DEX Show | Episode #11

Law and Automation w/ Slater & Gordon

Flying solo, Tom hosts Slater and Gordon’s Jon Grainger (Chief Information Officer) and Dan Morton (Technology Director) to discuss the role of technology, and IT, in today’s rapidly changing legal industry.
The DEX Show | Podcast #11 – Law and Automation w/ Slater & Gordon
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