What does it take to become a successful DEX practitioner? Marta Sukhno, Nexthink’s Certification Program Manager for Enablement, joins Tom and Dina to explore the skills, mindsets and responsibilities shaping DEXOps as an emerging professional discipline. Marta explains how her background in teaching informs her work, why communication and change management matter as much as technology, and how the first DEXOps certification cohort is helping define what “good” looks like across the industry. The conversation also looks ahead to Experience 26 in Orlando, where more than 400 practitioners will take part in hands-on DEXOps training across Core, Strategist and Technologist tracks.
Download your free copy of Gartner's DEX Magic Quadrant here
Book your ticket for Nexthink Experience 2026 (October 5–7, JW Marriott Grande Lakes Orlando, Florida) today