Luis Suarez, CTO at H.I.G. Capital, joins Tom to discuss how technology leadership is evolving from operational support to business enablement in the age of AI. Drawing on more than two decades at the global investment firm, Suarez explores AI as an "equal opportunities disruptor," the growing convergence of CIO and CTO responsibilities, and why IT must become the department of "how," not "no." The conversation also dives deep into the relationship between Digital Employee Experience (DEX) and AI transformation, examining how visibility, observability and proactive remediation help organisations accelerate adoption, measure value and move toward self-healing IT operations.
Check out the new DEX subreddit here: https://www.reddit.com/r/nexthink (Geoff Wright will be doing an AMA next Wednesday, June 10th, 4PM EST)
Watch Tom interview Leidos CIO Alexandra Guenther on Soul of the CIO
Book your ticket for Nexthink Experience 2026 (October 5–7, JW Marriott Grande Lakes Orlando, Florida) today
Learn more about Nexthink Spark, the personal IT agent for every employee, here