Pattern

Reality Bytes #64: What’s Next for DEX?

Reality Bytes #64: What’s Next for DEX?
Published
March 21, 2025
Share

The whole panel is back in full force! Tim, Tom, Sean, Dina, Oriana, and Megan come together to unpack the future of Digital Employee Experience (DEX). With AI reshaping the way we work, is DEX entering a new era of influence across IT, HR, and beyond? Or are we seeing a period of consolidation where DEX solidifies its place as a core business investment?

In this episode:

🔍 The evolution of DEX – transformation or consolidation?

🤖 AI’s role in shaping the next wave of workplace intelligence

🏢 Breaking down corporate silos – how IT and HR must collaborate

💡 Operationalizing DEX: moving from concept to measurable impact

📊 Transparency & adoption – why tracking success is key

🔥 The ‘Holy Cow’ moments: how AI will redefine the DEX experience

This episode is a must-listen for IT leaders, digital workplace strategists, and anyone invested in the future of employee experience.

Watch Nexthink Experience 24 presentations on-demand here.

Read the new Nexthink report, 'The Death (and Rebirth) of the Service Desk: How AI & Automation Are Reshaping IT and Enterprise Productivity', right here.

Download a free copy of the Gartner® Magic Quadrant™ for DEX Tools here (or head to Nexthink.com).

Download a free copy of Forrester's 2024 EUEM Wave™ report here.

To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.

Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

Subscribe to the DEX Hub