Nexthink founder and CEO Pedro Bados returns to the show to delve into the evolution of AI, reflecting on its unexpected advancements, especially in neural networks and transformers. Pedro also discusses the integration of AI in enhancing digital employee experience through predictive models and anomaly detection, emphasizing the importance of AI in transforming data into actionable insights and the role of large language models (LLMs) in this transformation. He also addresses common misconceptions about AI, its limitations in complex reasoning, and offers advice to IT teams on navigating the AI landscape amidst the current hype and innovation.
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