New immersive technology has the potential to revolutionize the way we communicate, and that will have a profound impact on the way we work. So what futuristic tools are on the horizon and how will the role of the IT team transform to meet the needs of the user?

In today’s episode, we chat with Mike Kenny, Global Technical Delivery Lead Unified Communications at Mondelēz International, about the workplace of the future, and how his company is approaching unified communications.

Plus, we also have Sam Holzman, the writer and editor of all the fascinating content you find at the DEX Hub, on the show to share research from his new eBook about the future workplace.

We discuss:

  1. How far we are from operationalizing immersive tech in the workplace?
  2. The potential and limitations of new immersive tech
  3. How IT organizational structures will change in the future?
  4. Why IT is becoming the facilitator of experiences?


New infographic: Experience Toolkit: Assembling a DEX Super Team.

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