In this episode, Tom welcomes Marc Carone, a former Nexthink user and a builder and mentor of world-class client service delivery teams. They discuss Marc's dual passion for electronic music and IT service delivery. Marc shares his journey from DJing and electronic music production to leading large service organizations and implementing proactive IT solutions. Listen as Marc delves into the importance of empowering teams, building meaningful relationships, and the intricacies of progressive house.
You can find Marc’s brilliant articles on his LinkedIn page here.
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