“Wouldn’t it be great if I could say employee retention went up 17%—because we were listening.” — Geoffrey Wright

We’re now at the tail end of 2021, which means it’s time for our customary year-in-IT review. We take a look at the best, the worst, and the most baffling trends that emerged in the past year. And for that, we welcome back our first returning guest to the DEX Show, Geoffrey Wright, Global Solution Owner at Mondelēz International.

We discuss:

  • The defining workplace trend of 2021
  • Why password resets were one of the biggest IT irritations
  • The evolution of video conferencing fashion
  • Bold predictions for 2022

Check out these Geoffrey’s last episode: “The 5 Worst Things About Working in IT”.

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