To really improve the employee experience, people managers—and organizations, in general—need to start thinking differently about the role technology plays.

After all, though the employee experience is not particularly driven by technology, it is enabled by it.

In this episode, we welcome Ben Whitter, Founder & Chief Experience Officer at HEX Organization and one of the world’s leading management thinkers, to explain the relationship between the employee experience, technology, and the brand.

We discuss:

  • Why employee experience matters to the brand.
  • The role technology plays
  • What most businesses lack from an enablement and technology standpoint
  • The collaboration between IT & HR
  • The future of technology and the employee experience in a hybrid world

Learn more at

For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (

To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.

Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.