Fantastic writer and DEX specialist Josh Sultan joins the DEX Show with Tim and Tom for the first time.
They discuss:
- Obstacles to DEX adoption, particularly traditional attitudes in leadership positions.
- Skills and education for DEX success, emphasizing the importance of empathy, storytelling, and more.
- The role of AI in DEX, with the potential for data democratization, natural language processing, and hyper-personalization.
- Remote work trends and the importance of maintaining a strong focus on employee experience.
They also look at Josh’s recent article on DEX and AI. You can contact Josh and find out more at www.sultanjosh.co.uk.
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