Reality Bytes #25 – DEX and Learning

Reality Bytes #25 – DEX and Learning
July 4, 2023

Learning and training is a fascinating area in the B2B software space. On the one hand, the chance to learn new technology is always a career opportunity – but how do (or should) vendors work to ensure it never becomes an imposition?

In this episode of Reality Bytes, Tom, Dina, and Sean delve into this question, with guest Aga Skraburska, the Product Education Manager at Nexthink.

The conversation delves into Aga’s perspective on the tension between innovation and usability and the role of training and certification in bridging the gap. They also explore Aga’s relationship with both new and existing Nexthink users, highlighting the importance of feedback and understanding their learning needs. Aga sheds light on the structured process she follows for learning development, focusing on new products and existing product updates, and shares great details about her own fascinating professional journey.

Register for Experience Everywhere here and take the DEX Certification series here.

To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple PodcastsSpotify, or your preferred podcast platform.

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Thomas McGrath is a writer, filmmaker, and podcaster. He has been published everywhere from VICE to Computer Weekly, and is the producer and co-host of the Digital Employee Experience Show. Learn More

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