The DEX Show | Podcast #29 – Architects of Flow w/ Jonathan Roberts (Forrester)

The DEX Show | Podcast #29 – Architects of Flow w/ Jonathan Roberts (Forrester)
March 16, 2022

“You can architect a better employee experience, and if you give every single IT person that mandate, you’ve changed the game.” — Jonathan Roberts

IT has the power to architect a better employee experience—to enable an end user to stay in a flow state and perform their job better.

But it requires nothing less than a revolution.

Sounding the alarm is Jonathan Roberts, Analyst at Forrester. He joins the show to chat about how IT must expand its aperture and find new and innovative ways to support the business.

We discuss:

  • Highly engaged and burnt out employees nicknamed “tired rockstars”
  • The connection between burnout/engagement and technology
  • The evolving, amoeba-shaped definition for the workplace
  • How IT can architect a better employee experience

For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub. To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.

Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

Tim Flower is the VP of DEX Strategy at Nexthink and the co-host of the DEX Show Podcast, a show dedicated to technology and change-management professionals interested in improving the way we work. He has worked in enterprise IT for over 30 years, and since joining Nexthink in 2015, he has helped businesses large and small around the world to understand the power of information when viewed through the end-user. Tim is also the author of the new book, DEX for Dummies, a practical guide for organizing and executing an effective DEX strategy in any organization.  Learn More

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